Why Would a Company Choose to Use Fedex

Working with FedEx

Timothy P. Wolkow

National University

MGT 451: Production and Operations Management

June 24, 2017

Professor Walsh

Table of Contents

Working With Fedex        3

Logistics        3

References        5

Working with FedEx

        FedEx is global shipping business that offers fast and reliable service to its customers. A company would choose to do business with them because of their quality and service. They offer many different services to customers including inventory monitoring, delivery and returns to name a few. FedEx is a leader is the shipping ang logistics industry.  FedEx even offers supply chain services to assist customers with strategic planning to improve and grow their business. Since the online shipping market has grown rapidly within the last 5 years FedEx is an excellent choice due to its options to consumers who want to conduct all their shipping needs online. Utilizing FedEx companies that can gain brand recognition and trust from their customers due to the FedEx reputation of timeliness and quality. FedEx ensures your packages will be delivered in a timely manner and fulfill its delivery promises.

Inventory and Logistical Service

FedEx provides logistics inventory managing services. This service “can help you refocus on your core strengths by freeing up your time to concentrate on what you do best” (FedEx Critical Inventory Logistics, n.d.). Customers use this to support and manage their inventory system. FedEx provides this inventory service to more than 220 countries around the world, making it a true global leader. The FedEx critical inventory logistics facilitate the improvement of delivery performance, order tracking status, and cost savings. As with all of its other services FedEx prides itself with supporting customers with great customer service and working with them to build and improve their business’ logistical needs. The FedEx supply chain take care of the moving your product to keeping customers “supply chain running smoothly, efficiently and cost-effectively” (Transpotation, n.d.). As a reverse logistics provider, FedEx makes the returns process easy for its customers. The FedEx reverse logistics process works by creating and implementing a strategy that will optimize a company’s recovery potential. Their “approach enables the simple, reliable returns experience your customers expect, while reducing the costs associated with handling returns” (Reverse Logistics and Returns, n.d.).

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