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Salem Telephone Case

Essay by   •  December 26, 2010  •  599 Words (3 Pages)  •  3,819 Views

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Salem Telephone Case

1) Which expenses are variable and which are fixed with respect to revenue hours?

Variable Fixed

Power Rent

Hourly personnel Custodial Services

Sales promotion Computer leases

Corporate services Maintenance

Depreciation expenses - computer and office

Salaried employees

Systems development

Sales

2) For each expense that is variable, calculate the cost per revenue hour.

Power Personnel Sales Promotion Corporate Services

January 1,546 7,896 7,909 15,424

February 1,485 7,584 7,039 15,359

March 1,697 8,664 8,083 15,236

Total 4,728 24,144 23,031 46,019

Revenue Hours

January 329

February 316

March 361

Total 1,006

Total Cost/Hour 4.70 24.00 22.89 45.74

3) Create a contribution margin income statement for Salem Data Services. Assume that intra company usage is 205 hours. Assume commercial usage is at the March level.

Sales - intracompany 205 @ $400 Variable Expenses Detailed

Sales - commercial 138 @ $800 Power 1,612 1,417 1,807

Personnel 8,232 7,238 9,226

Sales Promotion 7,853 6,905 8,800

Contribution Incomes Statement Corp. Service 15,690 13,797 17,584

Salem Data Services Total Variable 33,387 29,357 37,417

Total Per Unit

Sales (343) 192,400 561

Variable Expenses 33,387 97

Contribution Margin 159,013 464

Fixed Expenses 189,620

Net Operating Income (30,607)

4) Assuming the intracompany demand for service will average 205 hours per month, what level of commercial revenue hours of computer use would be necessary to break even each month?

Fixed expenses = 189,620

Per unit CM = 464

Units to break even = 409

5) Estimate the impact on income of each of the options Flores has suggested if Wu estimates as follows:

a) Increasing the price to commercial customers to $1,000 per hour but reduce demand by 30%

Sales - intracompany 205 @ $400 82,000 Per Unit

Sales - commercial 96.6 @ $1,000 96,600 Sales 592

TOTAL 178,600 Variable Expenses 97

Total Sales Per Unit $592 Contribution Margin 495

Although this change will undoubtedly improve the individual contribution

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