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Impact of Organizational Culture on Employee Development at Kfc Organization Study and Project Report

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IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE DEVELOPMENT AT KFC

ORGANIZATION STUDY AND PROJECT REPORT

Submitted to

RAJAGIRI BUSINESS SCHOOL

In partial fulfillment of the requirements for the award of

POST GRADUATE DIPLOMA IN MANAGEMENT

(2017-2019)

By

AMRUTHA BABU

ROLL NO. P17234

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RAJAGIRI BUSINESS SCHOOL

Rajagiri Valley P.O., Kakkanad, Kochi, Kerala-682039 


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DECLARATION

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I Amrutha Babu, hereby declare that the project work entitled, “Impact of Organizational Culture on Employee Development is purely based on the information collected during the period (April 2018 – May 2018) from KFC in Bangalore.

The report is submitted to Rajagiri Business School in the partial fulfillment of the requirement of Post Graduate Diploma in Management.

All the information in this document has been obtained to use only for my academic purpose and is presented in accordance with academic rules and conduct under the guidance of Dr. Jayasri Indiran.

I further declare that any part of this project has not been submitted elsewhere for award of any degree.

Place:                                                                         Amrutha Babu

Date:


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ACKNOWLEDGEMENT

I thank God Almighty for his blessings for the completion of this project. It gives me immense pleasure to thank all those who supported me for the completion of this project. I am also giving my special wishes and acknowledgement for KFC, for permitting me to complete this project in their organization.

I thank Dr. Binoy Joseph, Principal, Rajagiri Business School for giving me this opportunity, and also thank my project guide Dr. Jayasri Indiran for all the support and kind cooperation during the academic year and also for the valuable guidance and suggestions to execute the project as per organization requirement.

I wish to put on record my sincere thanks to Mr. P.J. Jolly (People Capability Leader-HR) for the valuable guidance given to me. I am also grateful to the employees at KFC, for their assistance and cooperation.

Last but not least, I am highly indebted to my parents and friends for their support rendered during the course of my project work.


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INDEX

SECTION 1

Profile Study of the Organization

Sl. No.

Topic

Page No.

1

Executive Summary

6

2

Industry Analysis

8-9

3

Company Profile

9-10

4

History

10-11

5

Vision and Mission

11

6

Corporate Headquarters

12

7

Three People Promises

12

8

Organizational Structure

13

9

Restaurant Operations

13-14

10

Products and Services

14-16

11

Equipment

16-17

12

Growth of a Team Member

18

13

Functional Departments

18-19

14

Benefits

19

15

Hiring Process

20-21

16

Audits

21-22

17

Training

22

18

Add Hope Program

23

19

Performance Appraisal

23-24

20

Leave Policy

24

21

Future Plans

25

22

USP

22

23

Business Strategy

25-26

24

Market Segmentation

26-29

25

Pricing Strategy

29-30

26

SWOT

30-32

27

Observations

32-33

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