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Harrison Keyes Implementation Plan Worksheet

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Implementation Plan Concepts Worksheet

The purpose of this assignment is to begin the process of Problem Based Learning. In this step, you will be looking at one or more realistic situations and using them, in the context of this course, to identify the key concepts involved that you will need to understand in order to solve whatever problems you might encounter in those situations. Complete the table below by identifying at least five concepts that you will study from the mind map on the rEsource page in order to resolve the situations presented; list and briefly describe them in column A.

You have on the rEsource page a scenario that provides an examples of realistic situation in which these concepts apply. Examine this scenario and in Column B identify specific examples from it which illustrate an application of the concept. The example could be an issue in the scenario which illustrates a concept.

Cite in Column C where in the reading you found the concept that the example illustrated.

Cite in Column D a personal experience of the same concept in Column A to a situation that has occurred in your own organization.

Table for Assignment One

A: Concept B: Application of Concept in Scenario C: Citation of Concept in Reading D: Personal Experience in your Organization

Example from Harrison-Keyes Scenario in MBA/590:

Implementing Strategy, which can occur through:

Ð'* Identification of short-term objectives.

Ð'* Initiating specific functional tactics.

Ð'* Communicating policies that empower people in the organization.

Ð'* Designing effective rewards. Example from Harrison-Keyes Scenario in MBA/590:

Will Harper states that he is unhappy with Harrison-Keyes as the new ebook policy has not been effectively communicated to the authors. No short term objectives are in place, everyone is looking toward the end result only. The overall strategy was poorly implemented which has lead to infighting among leadership and a general unrest with key author clients. Example from Harrison-Keyes Scenario in MBA/590:

Pierce and Robinson (2005, ref. pg #?) In the past, I worked for a company whose competitive advantage was their project implementation strategy. The employees' were always aware of short term objectives and ongoing rewards for a job well done. This made projects go so smoothly that it was easy to close a project and start another with a near effortless transition.

Critical Success Factors

 Definition of clear deliverables

 Defining what needs to be measured, and the benchmark to what they are to be measured against.

 Create roles, responsibilities, expectations, and who is accountable CEO Meg McGill sates that the board communicated that it is critical that we know our market. This would be a deliverable, and needs a person to lead the effort. Mack Evans is responsible for the computer system and took full responsibility for not including prototyping. Meg dictates that Marsha is to take charge as the business development expert. HK needs to define who is going to be accountable for each different component to ensure that they can be successful. Example from Harrison-Keyes Scenario in MBA/590:

Pierce and Robinson (2005, ref. "Leadership Meeting," "e-publishing strategy" & "Technology Programs." In a consulting project that I have taken over in the past, it did not have a clear set of deliverables. The project ended, and we left. The client later complained that the job was not complete. We had to go back and donate some time to the client to satisfy them. Had clear deliverables, or critical success factors, been defined in the statement of work the delivery would of been managed to them. This would of left the client satisfied and our firm left in high regard.

Strategic Plan

 Defined to meet future needs of customers

 Define a clear set of goals for the firm.

 Define how to respond to the circumstances within the organizations environment

 Be able to respond to a changing environment HK has been able historically to shift to meet demand and by the mid-1950s was a leader however has recently suffered from competition. HK needs to evolve to continue to be able to respond to the environment. HK has defined a goal of e-publishing to be their salvation. They have started building an computer environment but potentially is not powered enough to support the e-commerce needs. HK is having challenges with its outsourcer, Asia Digital Publishing Example from Harrison-Keyes Scenario in MBA/590:

Pierce and Robinson (2005, ref. "Company Overview," "E-publishing strategy" & "Technology Programs.") I once managed a large database team working for a prior employer. In our focus of the team, we defined a clear set of goals of maintaining the computer systems online. These were 24 x 7 uptime, high performance SLAs, and 15 minute response to a P1 page. We learned how our environment worked in-order to work within its constraints. When we needed new hardware, we could project the time it would take from justification to implementation. We also built a scalable hardware infrastructure that was scalable up and down to respond to the changing workloads demands placed upon them to support to the changing environment, and future growth needs..

Effective Program Management

 Project audit and assessment

 Project Management

 Minimize Risk

 Improve quality

 Deliver end state goals

 PMO Office

Meg has indicated that Marsh will take charge. This could be perceived to be the project manager,



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