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Riordan Business Systems

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Riordan Business Systems

Riordan Manufacturing currently has four plants of operations. These plants are in San Jose, California, Albany, Georgia, Pontiac, Michigan and Hungzhou, China. Currently the Operations department runs on independent Microsoft SQL servers running Microsoft Project, and Microsoft Office 2003. The Research and Development department recently received an upgrade to there outdated Computer Aided Drafting Software from aSa Solutions because the system on hand was inadequate to handle the needs of the Pyramid Bottle project.

Human Resources

The human resources department utilizes the OpenPro ERP software to sustain and maintain all the business systems of the companies. In accounts receivable, OpenPro records sales and monitors customer payments and has a customer master file. Here an unlimited number of records can be maintained. Each customer is identified by a 15 digit alphanumeric code. In addition to the usual customer number, name and address, the file contains last payment amount and date, and discount and account balance information on the same screen. Opposed the old system in which you could not view multiple data.

With this new business system, sales transactions are recorded instantaneous allowing interactive entry, editing and posting of sales and credit memos. The due dates for the charges and prompt payment discounts appear on the printed customer invoice. Item codes are entered with the quantity sold. The description unit price appears as entered into the data file. There is no limit to the number of items that can be included in a single invoice.

OpenPro payroll at Riordan supports a variety of specials function ranging from calculating payroll checks with individual deductions to maintaining information required for state and federal reports. This system also supports many user defined pay periods such as daily, weekly, semi-monthly, quarterly and annual. Also, different employee classifications like hourly, salary, or salary with overtime, and multiple state income taxes.

A detailed listing of individual payroll transactions is maintained to determine cumulative figures. The system prints payroll checks for each employee or manual checks can be written. A built in time card system makes payroll processing easier.

The Job Costing Module at Riordan tracks all costs related to a specific job or project. It provides management the information it needs to quickly identify costs which are out of line with budget estimates and requirements. The Job Costing Module monitors each job’s activities, comparing the actual and budgeted figures in terms of units (labor hours) and dollars. Existing jobs with budgeted and actual labor, material, and overhead rates can be used in structuring new projects and providing comparative information to determine appropriate pricing.


The legal firm of Litteral & Finkel has been retained for all legal matters for Riordan Manufacturing All legal matters are approved and consulted with Lowell Bradford, the chief legal counsel of Riordan. All department managers forward any legal documents, contracts to Mr. Bradford for approval. The legalities of patents are handled by Rick Ethridge. Mr. Ethridge and Mr. Bradford consult on patent applications before being sent to Litteral & Finkel for legal signing and confirmation.

Litteral & Finkel is a large international firm that specializes in all areas of law and has offices in several cities both in the U.S. and overseas. The offices in the U.S. cities include New York, Los Angeles, Chicago, Atlanta, and Washington D.C. The overseas offices are London, Paris, Sydney, Tokyo, Moscow and Geneva.

Litteral & Finkel has provided legal services in the areas of tax law, real estate transactions, employment law, immigration matters, civil litigation, workers compensation labor law and custom regulations. Their firm consists of attorneys, paralegals, clerks and administrative assistants. Because of its international network, attorneys and anyone from the firm can be dispatched anywhere in the world within a few hours to provide any and all legal assistance to its clients.

Since Riordan Manufacturing is a Fortune 1000 company they have the money to expand and or upgrade its business systems. The current system being used has is slow and very outdated. Therefore Dr. Riordan has approved the upgrades of all business systems for its legal department for any hardware and software needed for his business to continue to be successful, remain competitive, and maintain its Fortune 1000 status.

With that in mind an IT service was contacted and servers were installed at the two main sites one in New York and one in London. New desk tops were installed in all offices; lap tops were given to those who felt they needed one. Databases were set up to maintain all records of cases, legal decisions and documents. Security software will be installed due to client confidentiality. A additional security software will be needed for those who work for the firm using an access code, user name, and password on a need to know basis only. A separate database will be used for each area of law such civil, labor, and custom regulations.

The business system that was recently installed with all the upgrades should help the legal firm of Litteral & Finkel run smoother, and efficiently in handling of all its legal matters without any delays due to slow moving equipment and outdated hardware.


The research and development department experienced a power outage during the development stage of the Pyramid Bottle product. This power outage set the development team back weeks do to lost data. The data entry methods are slow and inadequate to meet today’s fast paced market.

The CEO of operations is suggesting a total upgrade to the current systems. The proposed upgrade will take approximately 4 weeks to install and will run the company approximately $45,000 dollars. This upgrade will only affect the operations of a given plant for 3 days during the final change over. The system from OpenPro ERP Solutions is 100% compatible with our current databases and all OpenPro’s products are web-based, allowing company data and resources to be available at every location, even outside contractors can review the job status or production schedule over the internet.

Our business will be accessible anytime from anyplace with any Internet accessible devices, including laptops, PDA's and cell phones. Field reps traveling from city to city will always have the latest product availability and production schedules. The system will provide shop floor visibility to the entire enterprise. With



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