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Key Industry Trends Regarding H & R Block

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Key Industry Trends


Many factors of the economy help to indicate certain trends in the tax industry. The Gross Domestic Product has been calculated at an increase of 3.9% the first quarter of 2004. Consumer spending has also increased .4% from the last year. Both of these statistics may indicate an upward trend in the nation's economy. A consumer may have more disposable income therefore, they may be more apt to spend their extra money on a tax preparation service. This would reveal a positive effect for H&R Block. The unemployment rate has increased nationally while the employment rate is decreasing. This may result in a decrease of the amount of tax returns that H&R Block files annually, due to the amount of taxpayers that have become unemployed. Either these people may have no taxes to file due to their job loss, or they may not have the extra money to pay for a tax preparation service. If a person is out of work then they may have the extra time to file their taxes in their own time.


There are many trends in national population characteristics that indicate both opportunities and threats to H&R Block. The U.S. Census Bureau predicts that the U.S. will experience a large increase of the Hispanic, Asian, and many other ethnic populations. This will create a large demand for employees that are at least bi-lingual. H&R Block also has an opportunity to open temporary offices in parts of the country that would benefit consumers requiring an employee to speak their native language.

The U.S. Census Bureau has also indicated an increase in the percentage of the nation's population that is college educated. This may pose a threat to the tax preparation industry. A person that has received at least a 4-year college degree may obtain the knowledge to prepare their own taxes, thus eliminating their demand for a tax preparation service. On the other hand, their college education may indicate an ability to earn a better income, so they would require the services of an organization like H&R Block.

With the baby boomers now entering their fifties, birthrates indicate fewer births and more deaths among the population. This would obviously result in less people needing to file taxes, therefore less demand for a tax preparation service.

It is important for an organization to analyze the appropriate economic factors and respond with the correct actions so that they may maintain a competitive advantage within their industry. The age groups with the fastest growing income should help H&R Block to determine what markets and consumers they should be targeting. This is a critical piece of H&R Block's success.


Martha Farnsworth Riche served as Director of the U.S. Census Bureau between 1994 and 1998. As director, she was required to identify and assess important socio-economic trends such as the lengthening of dependency among youth. She refers to this as the Boomerang Age . This trend may indicate a large threat for organizations like H&R Block. If young adults are depending on the aid of their parents longer, then this means that the family would continue to claim their children as dependants on their tax returns. This would result in a smaller number of tax returns due to families filing on one



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