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Autor: anton • June 6, 2011 • 1,168 Words (5 Pages) • 845 Views
Industry Analysis - Analyzing the Task Environment
Analyzing important stakeholder groups such as suppliers and customers in a particular
Corporation's task environment.
Short History of Wal-Mart
Founded by Sam Walton. He was in business since 1940 but in 1962 decided to focus on low price-high quality discounter. His personal charisma, simple upbringing and a dedication towards hard work has made his business a success. He found a right market niche, also the main focus was customer oriented and employees were made to feel part of the team and called "associates" to make them feel part of the company and give them the drive for success. Also there is a scheme where employees get shares in the company. This was later copied by such giants as Microsoft. Wal-mart is the largest and most profitable retailer in the USA.
2 Main Slogans of Corporate Strategy of Wal-Mart
a) Customers will be provided with what they want, when they want it and all at value
b) Treat each other as we would hope to be treated , acknowledge our total dependence on Associate-partners (employees of the company) for our success.
Forces Driving Industry Competition
- Wal-Mart, Kmart, Khol's Corporation, Sears, Woolworths, others.
Rivalry among existing firms
- Number of competitors - Around 5 major players, medium threat of competition.
- Rate of Industry Growth - Slow business start, medium to high progressive growth up to 1980's, after that high growth due to various store formats, domination of the market, high employee motivation, clever business tactics.
- Product and Service characteristics - High Service standards, employee participation scheme, employee motivation - making them run their departments as though their own business, escorting customers to their cars, distinctive blue uniform, wide aisles and varied assortment.
High Quality/Low Prices - high quality branded goods offered at low prices, money back guarantee to guarantee quality, different schemes such as American produced goods - supporting the local producer, Green Goods - goods that are environmentally friendly in production and are chemical free.
Wide Assortment - a customer can buy everything from jeans to dog food in one store.
- Amount of fixed costs - mark downs on titles were offered to attract destination shoppers to create store traffic.
Capacity - High capacity, Wal-mart built huge warehouses for each area and then opened shops close proximity to it for quick distribution and to avoid out of stock.
Large volumes of goods sold helped keep prices down.
- Height of Exit Barriers - High exit barriers as Wal-mart was limited to retailing, but could diversify it's operations within this framework .
Threat of New Entrants:
Sam Walton has been in retailing since 1940 and Wal-Mart has been in existence since 1962 and has had a low entry barrier, as at the time it was started by Sam Walton there were no developed retail chains, only small grocery stores and most of the competition was related to being in the right location such as a main street.
There is a low threat of new entrants in competition to Wall Mart as it is the biggest retailer in the USA and has much greater resources.
Bargaining Power of Buyers
- High bargaining power of Wal-mart due to large volumes.
- Wal-mart did not integrate backwards, it did not start producing it's own goods, it was more profitable to buy them and there was too much of a variety.
- Wal-mart had high bargaining power due to a large number of alternate suppliers, it could dictate it's own terms to suppliers.
- Wal-mart used computerized processes from the 1980's like scanning data linked to the main computer, to see which products are high demand and need to be replenished often. A lot of low demand products were eliminated, thus discontinued to be purchased from suppliers.
Bargaining power of suppliers
The bargaining power of suppliers was low to non-existent. Wal-mart has a low price, consumer oriented strategy. Only the consumer matters. Wal-mart executives refuse to admit this fact but it is widely known that it uses intimidation tactics working directly with manufacturers and cutting out the supplier to keep costs to a minimum. Wal-mart is a tough negotiator and had it's way due to the enormous volumes of products that they purchase for their stores in 55 states of the USA and accounting for more than 200 billion annual sales.
Threat of Substitutes