Norman Brinker And Brinker International

Norman Brinker began his career in the restaurant business in 1950 as a partner in the Jack-in-the-Box restaurant chain. As a result of Mr. Brinker’s passion for the restaurant industry, he created the casual dining concept. Opening the first Steak and Ale in 1966 allowed him to bring this concept to life. Later, he developed the Bennigans chain, sold both chains to Pillsbury Corporation, and took over as vice president of Pillsbury. Brinker International was formed in 1984 after Brinker left Pillsbury to purchase 40% interest in Chili’s restaurant chain (Nelson & Quick, 2006). With the forming of Brinker International, Brinker was now able to pursue his vision of casual dinning more progressively.

According to the Brinker International website, the Company has over 1600 restaurants worldwide that generates approximately $4 billion in sales annually (http://www.brinker.com). Some of these restaurants include, Chili’s Grill and Bar, Romano’s Macaroni Grill, On the Border Mexican Grill and Cantina, and Maggiano’s Little Italy. During 2000 to 2003, these restaurant chains were recognized among the 400 best companies in America by Forbes magazine (Nelson & Quick, 2006). Much of Brinker International’s success is due to the management, leadership, and followership of Norman Brinker.

Mr. Brinker is well known for his leadership abilities; however, he first became a winner through his management skills. Being able to plan, budget, organize, and hire the right staff to get the job done led to his success with Steak and Ale. Moreover, Brinker’s vision was a key aspect that led him to become an accomplished leader. The leadership process he incorporated allowed him to set goals and directions for his Company. His charismatic style empowers and motivates people within his Company to work toward these goals and incorporate change within the organization when necessary. Through his powerful leadership style, Brinker molded many followers ultimately transforming them into future leaders.

Brinker’s leadership philosophy is that “winners attract winners” (Nelson & Quick, 2006). With this philosophy, he has made succession planning an integral part of Brinker International’s success. After retiring in 2000, he handed over his leadership to Ron McDougall, his protÐ"©gÐ"© since working together in 1974. McDougall has also handed over his seat as CEO to Todd Diener, who has been with Brinker since 1981 (Nelson & Quick, 2006). This is an example of continued followership steered by Brinker. Brinker groomed McDougall to take over the company ensuring that there was a smooth CEO transition. In addition, he used his team-building skills to inspire others to want to follow McDougall. This followership has enabled Brinker to discipline others to become effective leaders. In turn, these followers are self-managed, committed to the organization and its purpose, incorporate their own talents to the organization, and have continued respect toward other leaders. Along with this type of followership, Brinker’s personality has played a major role in the success of Brinker International.

McDougal states that Brinker is a natural born leader (Nelson & Quick, 2006). He has personality traits recognized with leadership abilities. Some of these traits are being self-confident, imaginative, and adaptable. More importantly is the ability to communicate well with others. Having team building skills, social skills, and

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