H.Keeping
Essay by 24 • March 3, 2011 • 300 Words (2 Pages) • 845 Views
o Review and appraise all staff
o Hold training session in Midland - Health & Hygiene, use of products, COSHH
o Review room inspections - pros and cons
o Assign each team member individual responsibilities - having an "accountability" will give each person an achievable goal and something to feel responsible for
o Introduce incentives
o Brainstorming sessions - how a customer sees a room, customer complaints etc.
o Issue formal training
o Set targets with laundry, consumables and usage of cleaning products etc.
o Questionnaire for ideas regarding their job and its responsibilities
Responsibilities
Laundry
o Count of dirty laundry
o Count of stock levels
o Maintenance of laundry
Targets set for laundry stock used.
To check laundry is used effectively.
Cleaning Products
o Maintenance of cleaning cupboards
o Control of stock levels and appropriate use of cleaning materials
Targets set to control stock levels & wastage.
Consumables
o Correct storage and stock rotation
o Stock control and distribution
Set targets for distribution levels.
Control wastage and loss of stock.
Maintenance
o Daily room checks
o Maintenance duties up to a basic standard - changing light bulbs, picture hooks, paintwork
Set targets to reduce maintenance work.
Control and undertaking of maintenance.
Housekeeping Questionnaire
1. What are your key responsibilities?
2. What do you do to control/maintain stock within the following areas:
a. Laundry
b. Consumables
c. Cleaning products
3. How
...
...