A Study on Coastal Shipping Operations and Customs House Agent Activities

An Internship Report on

“A STUDY ON COASTAL SHIPPING OPERATIONS AND CUSTOMS HOUSE AGENT ACTIVITIES”

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Submitted for partial fulfilment of the requirement for the degree of

MASTER OF BUSINESS ADMINISTRATION

(International Transportation and Logistics Management)

By

ARSHIYA SHAHNAAZ

Registration no: 1503305011

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Under the Guidance of Mrs. Lekha Ravi

(ASST.PROFESSOR, SCHOOL OF MARITIME MANAGEMENT)

School of Maritime Management Indian Maritime University Chennai – 600119

AUGUST– 2016

DECLARATION

I, hereby, declare that I did my internship in “Shreyas Relay System LTD” and “Procam Logistics” under the guidance of Mr. K.R Kumar, (Assistant General Manager – Chennai) K.Srikanth (Vice President – Coastal and Inland transport head, Chennai) and Mr. Sethupathi (Customs House Agent – Chennai) respectively from 20th June 2016 to 05th August 2016 in partial fulfillment of the requirements for the award of the degree of “Masters of Business Administration in International Transportation and Logistics Management”. The information submitted is true and original to the best of my knowledge.

Date: 22nd August 2016        ARSHIYA SHAHNAAZ

Place: Chennai                (Reg No. 1503305011) Indian Maritime University

Chennai.

ACKNOWLEDGEMENT

The work on this project has been an inspiring, often exciting, sometimes challenging but always interesting experience. It has been possible by many other people, who have supported me.

I am very grateful to the Shreyas Relay System Ltd and Procam Logistics. Which has given me the chance to be a part of summer Internship. I would like to thank Mr.K.Srikanth (Vice- President) and Mr.Sethupathi (Customs House Agent) respectively for providing an opportunity to do my internship at Shreyas Relay System Ltd and Procam Logistics. I would also like to express my sincere thanks to Mr. S C Krishnan for their invaluable experience and advice. They have supported me with their encouragement and many fruitful discussions. The internship was a unique experience.

I would like to express my sincere thanks to Dr.A. Mourougane, Head of Department  and  Mrs. Lekha Ravi, Assistant Professor, School Maritime Management, Indian Maritime University for providing me with the opportunity to complete my internship at such an esteemed organization. Also, I pay my regards to the entire faculty of School of Maritime Management who has helped me acquire knowledge so that I developed understanding in preparing this documentation.

Finally, I wish to thank my parents for their continuous support and encouragement without whom it would have been a distant reality.

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